Shipping policy

Order processing

Orders are normally processed within 2–4 business days, excluding weekends and public holidays. During launches, promotions, or peak periods, processing may take longer. You will receive a confirmation email after placing your order and a shipping confirmation when tracking is available.

Delivery estimates

Typical delivery is 5–12 business days after dispatch. Remote destinations, international orders, customs reviews, carrier disruption, and severe weather may extend this estimate. Delivery dates are estimates and are not guaranteed.

Shipping charges and customs

Available shipping methods and charges are shown at checkout before payment. For international orders, the customer is responsible for any import duties, taxes, brokerage charges, or other fees assessed by the destination country unless checkout states otherwise.

Address accuracy

Please verify the delivery address before submitting your order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after fulfillment has begun, and additional shipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Tracking, delays, and missing parcels

Carrier tracking can take up to 48 hours to update. If a parcel is significantly delayed, marked delivered but not received, or arrives damaged, email contact@sereviaswim.com with your order number. We will review the carrier information and help with the next available step.