Refund policy

30-day return window

You may request a return within 30 days of delivery. Items must be unworn, unwashed, unused, and in their original condition with all tags and the hygiene liner attached. Proof of purchase is required.

Starting a return

Email contact@sereviaswim.com with your order number and the item you wish to return. Please wait for return instructions before sending anything. Returns sent without authorization may not be accepted. Customers are responsible for return shipping unless an item is defective, damaged on arrival, or different from what was ordered.

Non-returnable items

For hygiene and safety, we cannot accept swimwear that has been worn, washed, altered, stained, or returned without its hygiene liner or original tags. Gift cards and items clearly marked final sale are also non-returnable, except where applicable law requires otherwise.

Damaged or incorrect items

Inspect your order when it arrives. Contact us within 7 days of delivery if an item is defective, damaged, or incorrect, and include clear photographs where possible. We will review the issue and provide an appropriate replacement, refund, or other remedy.

Refunds

After an approved return is received and inspected, we will notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the credit. Original shipping charges are non-refundable unless required by law or the return results from our error.

Exchanges

The quickest way to obtain another size or color is to return the eligible item and place a new order after the return is approved.

This policy does not limit any mandatory rights available under applicable consumer law.